Returns & Exchanges
At Mari Kali Stores Cyprus, we want you to be completely satisfied with your fashion purchase, which is why we offer a 14-day return window for all unused items in their original packaging. Whether you need a different size or a complete refund, our streamlined process ensures a hassle-free experience for all our customers across Cyprus.
Initiate Your Request
Contact our customer support team or log into your Mari Kali account to request a Return Authorization within 14 days of receiving your order.
Prepare the Package
Place the items in their original condition with all tags attached back into the original packaging, ensuring the return form is included inside.
Drop-off or Collection
Drop off your package at any designated Akis Express point across Cyprus or visit one of our physical Mari Kali boutiques for an immediate in-store exchange.
Quality Check & Refund
Once our team inspects the returned items, we will process your refund to the original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing